Amr Rabaia

About Amr Rabaia

Professional Summary Operations and branch management professional with over 11 years of leadership experience in the training and education sector, complemented by earlier roles in business development, sales, customer service, and public administration. Skilled in managing day-to-day operations, supervising teams, developing market-responsive training programs, coordinating enrollment and marketing activities, building institutional partnerships, monitoring performance, and enhancing internal processes. Applies a data-informed, service-focused approach to operational planning and decision-making. Education Bachelor of Science in Management Information Systems, 2009, Arab American University Selected Certifications • Google Data Analytics Professional Certificate - Google • Google Digital Marketing & E-commerce Professional Certificate - Google • AI+ Foundation - AI CERTs • Project Management - Hassib Sabbagh IT Center of Excellence • Expert Craft Trainer - Belgian Development Agency (BTC), ECIB Project • International Computer Driving Licence (ICDL) - ECDL Foundation • Training Management - JTC/JICA • Strategic Planning - JTC/JICA • Financial Management - JTC/JICA • Human Resource Development - JTC/JICA Additional training includes MS Project Management, Annual Planning and Activity Control, Effective Communication Skills, Local Administration, Leadership Skills in Business, Fundamentals of Corporate Management, and Import Procedures, Customs Clearance and Exportation.