Catelin Riordan

Entered data to create a range of documentation (e.g. phytosanitary government certificate) used for the exportation of cherries at the height of the cherry season. Quickly adapted to new business software and processes, ensuring efficiency and high-quality service. Completed daily tasks in a timely manner to meet targets, often exceeding productivity standards. Effectively communicated with customers and colleagues to provide and process information in response to inquiries, concerns and requests.

Part of an active team that catered and served kai for a range of events such as private weddings, birthdays at Embassy’s, and corporate events. Delivered high-quality customer service by ensuring guests had a positive event experience. Managed customer inquiries, complaints, and special requests efficiently and professionally. Developed strong communication skills by interacting with diverse customers in a fast-paced environment. Maintained attention to detail when handling orders, payments, and food safety procedures.